Timeless pieces. Thoughtful fashion. A second life for the clothes you love.
PRE-LOVED is our in-house resale programme, designed to help our community give their well-loved designer pieces a new beginning. You send us items you no longer wear—we curate, resell, and you receive store credit as your share of the sale.
List
Upload photos and a short description of each item for consideration.
We approve
Item is approved based on photos & passing our final quality inspection upon arrival.
Instant Credit
Receive immediate store credit for your approved Pre-Loved items, instantly available online or in-store
About
What We’re Looking For
Our Pre-Loved collection has always been about sustainability, artistry, and timeless fashion. It’s a space for extraordinary pieces to find new homes and for our community to shop with purpose.
Going forward, we’re refining the way we receive and curate these special items. Our goal? To create a collection full of standout, one-of-a-kind pieces our clients are genuinely excited about.
Top Condition & Clean
Only unworn or gently used, freshly cleaned garments accepted. Unworn shoes only; all items must meet our quality standards.
Premium Designer Pieces
We’re looking for premium designer pieces, particularly jackets and dresses, not everyday basics.
See what's available
View Pre-Loved Items
The Guidelines
To maintain the quality and vision of the House of Valerie brand, we only accept pieces that meet these guidelines:
Excellent condition: Items must be either unworn or very gently worn, freshly cleaned and ready for their new home.
Shoes: Only unworn pairs will be considered.
Brands: Our core labels like Rundholz and Annette Görtz remain a priority, but we’re also open to like-minded designers such as Vivienne Westwood, Loewe, and other luxury fashion houses.
Standout pieces only: Think signature coats, striking dresses, beautifully tailored trousers or skirts. We’re no longer accepting everyday basics.
Aesthetic alignment: Submissions should reflect the House of Valerie spirit—artful, elevated, and unique. All acceptance decisions are made by our in-house experts, primarily Jade and Yas.
How You’ll Be Rewarded
Once your item is accepted and priced, you’ll receive 60% of the sale price in store credit—ready to spend instantly, either online or in-store.We’ve also removed our handling fee to make things simpler and more rewarding for you.
Example: If we agree to sell your item for £100, you’ll receive £60 in credit, straight away—no waiting for it to sell.
Need help?
Frequently Asked Questions
We are in the process of returning all the unsold pre-loved items back to their owners. You'll be expecting a parcel soon. Prefer to collect in-store? Just give us a quick heads-up!
Your agreed credit won’t change. Any price adjustments are covered by us.
Only if one of our buyers is available. We recommend emailing in advance and following our submission guidelines to avoid disappointment.
With everyday items now widely available on resale platforms, we want pre-loved to feel special—an edit of pieces that are rare, artistic, and fashion-forward.
We fully support your pre-loved journey! Platforms like eBay, Vinted, Depop, or Vestiaire Collective are great options. They’re easy to use and help reduce fashion waste.